Privacy Policy

This Privacy Policy outlines how we, "Dola", collect, use, disclose, and protect the personal information provided to us when you use our online tractor booking service for tractor work. We are committed to protecting your privacy and ensuring the security of your personal information. By using our Service, you consent to the practices described in this Privacy Policy.

Personal Information:

When you use our Service, we may collect personal information such as your name, contact information (including email address and phone number), and payment details.

Location Information:

To provide you with the requested tractor service, we may collect your location information through GPS or other similar technologies.

Usage Data:

We may collect information about how you use our Service, including your interactions with the platform, preferences, and browsing history.

How We Use Your Information

• Providing Services: We use the information collected to provide you with the requested tractor booking services, including processing bookings, managing accounts, and facilitating communication between users and drivers.
• Improving Services: We analyse the collected data to improve our Service, including enhancing user experience, developing new features, and optimizing service delivery.
• Communications: We may use your contact information to send you updates, promotions, and important notifications related to our Service. You can opt out of these communications at any time.
• Security: We utilize the collected information to ensure the security of our platform, prevent fraud, and protect the rights and safety of our users and drivers.

Data Sharing and Disclosure

• Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, technology providers, and customer support services.
• Legal Compliance: We may disclose your information if required by law or in response to legal requests, such as court orders or government inquiries.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Security

We implement appropriate technical and organizational measures to safeguard the confidentiality and integrity of your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, update, or delete your personal information. You can also request to restrict the processing of your data or object to certain processing activities. To exercise these rights, please contact us using the contact information provided below.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at enquiry@dola.co.in.

By using our Service, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.